There are 5 reports. Which one do I need ?
A handy guide to advise you of the report types
KYC Standard is the report that we have provided since 2012. It is what was called the MLR Identity Check in our previous system and is the one that you will have been using if you were a customer prior to December 2025. The check can either be carried out by yourself, as before, or a feature of the new system, you can send an email to your client to get them to fill it in to save you time. When you have provided the initial details, you will choose whether to go into Manual Entry mode. If you choose this option then you need to have access to all their details. In Manual Entry mode, if you provide an email address for your client, it will be included in the PDF report for your reference only, we will NOT send an email to them. This report is ideal if you have the details to hand or don't have a need for a selfie to be done.
KYC Selfie. This is a great upgrade to the KYC Standard but at no extra cost. An email is sent to your client advising them that your company is requesting an ID check, so they can take a photo of their passport / driving licence and take a selfie photo and provide their home address. They also have the opportunity to upload additional documents such as bank statements. The additional documents will not be validated, they are for your own reference. We will then check their address details, check if we believe the selfie was "live" and compare the selfie photo with the document photo. We also check for sanctions and PEP and carry out an Amberhill check (checks with the Metropolitan police to see if the passport is a known forgery)
ACSP Premium. If you are dealing with Companies House and therefore registered as an ACSP, this is the identity check for you. Similar to a KYC Selfie, but it specifically supports the documents supported by Companies House, and it also supports a biometric chip check option which we recommend that you advise your clients to use if they have a biometric document. They simply download the app when prompted so the app can scan the chip using their phone. This will also ask your client for a selfie and a photo of their passport / identity proof document and will confirm address details, liveness of the selfie, photo comparison, sanctions and PEP and an Amberhill check (checks with the Metropolitan police to see if the passport is a known forgery)
KYC International. Similar to the KYC Selfie but without the address check, however if the Passport has a biometric chip in it, this option can read that chip which helps to lessen the likelihood of it being a fraudulent passport. This check will require you to verify their address by other means but it allows you to see photos of your client and does PEP and Sanctions checks, plus the biometric check
12 months PEP and Sanctions monitoring. Whilst available previously, this monitoring service is now available with any of the above reports, or on it's own. If the status of PEP or Sanctions changes over the course of the year you are emailed to advise you of the change.
When you have decided which is/are your checks of choice for your particular business, you need to purchase credits. Whilst you can purchase one at a time, you can take advantage of bulk pricing. If you think you might do 10 checks, even if its over a 12 or 18 month period you can get the checks cheaper than buying one at a time and we've increased the payment options with cards, bank to bank payment, Revolut, Google Pay, Apple Pay and Klarna for a buy now pay later service. Pricing is based on how many you purchase so when you click to Buy Credits you will see the price breakdowns. You can of course still purchase one credit.